What is ISO 9001 Certification?
ISO 9001 is the world’s most widely recognized quality management system standard published by the International Organization for Standardization (ISO) in 1987 and revised in 1994, 2000, 2008 & recently on September 2015. It independently confirms that your organisation is committed to achieving customer satisfaction, has systems in place to capture, record and meet your client’s requirements and has the ability to monitor and continuously improve its performance. This Certification enables you to demonstrate high levels of service quality when bidding for contracts and a valid ISO 9001 Certification shows that your organization follows internationally recognized quality management principles.
Why is it important?
If you want your business to be successful in today’s competitive marketplace, you must be committed to providing quality. You need to strive for better customer satisfaction where possible. A quality management system based on ISO 9001 Certification can help you achieve these objectives. Because, ISO 9001 Quality Management System Standard Certification provides the infrastructure, procedures, processes and resources needed to help organisations both monitor and improve their performance to drive efficiencies, client service, and product excellence.
Who is Applicable to?
ISO 9001 Certification is applicable to all organizations, regardless of size, location, sector, or industry and is well established around the world as an invaluable Quality Management System standard. One of the major strengths of ISO 9001 Certification is its wider appeal for all types of organisation. Because it focuses on processes and customer satisfaction rather than procedures, it is equally applicable to service providers as well as manufacturers. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
- Improvement of your organisation credibility and image
- Improvement of customer satisfaction
- Improve Better process integration
- Improve a continual improvement culture
- Helps to Save money and time
- Set direction and meet customer expectations
- Increase market share
- Reduce Wastage and lower costs
- Continual improvement of quality management
- Better Management Control
Getting ISO Certification is a big step for any organization. It takes a lot of effort to prepare for the certification. Although it is not a requirement for any of the international standards, some organizations prefer to use an ISO Accredited Certification body or ISO Consultants to help them implement international standards, and your organization may want to do the same.
- Contact ISO Accredited Certification body or ISO Consultants
- Tell your requirements
- They will Conduct Gap Analysis
- Formal Assessment – Two Stages
- Certification and Beyond