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0Xc0000076 Error in Windows 10


The 0xc0000076 error is caused by a lack of a “library” on Windows, typically Visual C++, DirectX or similar.

The error shows when you are trying to run a “large” application such as a game or some sort of graphics application. It is caused because the application will require an element from the library, which is either not installed or not accessible on your system.

The error will typically show as “0xc0000076” or more commonly “0xc000007b” error, cited after the application tries to load.

The way to solve this problem is to ensure that you have the appropriate library / dependencies required by the application to run. It should resolve 90% of the issues with the error.


The typical error message for the 0xc0000076 error is as follows:


The application failed to initialize properly (0xc0000076)


The key to fixing this is to understand that every application on Windows requires a series of “libraries” or “dependencies” to help it run.

These libraries are stored on the hard drive as DLL files, applications such as DirectX and “redistributable” packages such as Visual C++. Whilst Microsoft distributes most of the most popular libraries, there are a number provided by other companies too.

The bottom line of the 0xc0000076 error is that your system is unable to load the dependencies required to run the application.

Solution Steps

1. Reinstall Visual C++

Visual C++ is typically the culprit here. It is a collection of programs distributed by Microsoft to help enhance the functionality of Windows.

Unfortunately, like many things “Microsoft”, they’ve overcomplicated it – making VC++ a totally third party download and splitting up between different versions, each of which has to be downloaded in order to provide the required functionality.

Unfortunately, it is often the case that even if the correct VC++ is installed, it becomes damaged or corrupted, preventing applications from reading it correctly.

The first step to fixing the 0xc0000076 error, therefore, is to ensure you’ve installed the latest versions of the required VC++ redistributable packages…


  • In Windows 7, click onto “Start” > “Control Panel” > “Add / Remove Programs”
  • In Windows 10, right-click onto “Start” / “Windows” button > select “Programs and Features”
  • From the list that appears, select any versions of “Microsoft Visual C++ Redistributable”, and NOTE DOWN their year number (this is important)
  • After noting down the years, you should then right-click each of the listings and select “Uninstall”
  • After uninstalling them, restart your PC
  • After restart, you’ll need to browse to Google and look for “Microsoft latest visual C++ packages”
  • For each of the “years” that you noted down before, download the appropriate download and install.

A quick note on this topic – when you download each VC++ package, you’ll be asked whether you want the “x64” or “x86” version. This corresponds to the “architecture” of your system.

If you’re not sure which version of Windows you have, you need to do the following:


  • Press “Windows” + “R” keys on your keyboard
  • In the “Run” dialogue, type “dxdiag” and press “Enter”
  • When DXDiag shows, look for the “Operating System” listing
  • Take note of whether it’s 64-bit or 32-bit – 64-bit is x64 and 32-bit is x86
  • From there, you should install the various VC++ packages and then let it run.

2. Update DirectX

Next, you need to update DirectX.

DirectX is a core element of Windows which allows your system to run 3D graphics etc.

Unfortunately, due to many games etc putting their own versions of DirectX files onto your system, it is often the case that applications will show a large number of errors etc with it.

If this is the case, you’ll want to install the “update” to DirectX which should replace any of the potentially damaged files it may have…


  • Click onto “Google” and look for “DirectX Download” – click the first link
  • Click on the orange “Download” button
  • Click “No thanks and continue”
  • Save the file to your hard drive
  • Open the application and click through the process (make sure you don’t accept the “Bing Bar” scamware)
  • Let it install the files required to update DirectX
  • Restart your PC

Once your PC has restarted, you should proceed to the next step.

3. Reinstall.NET

.NET is similar to the above two dependencies, in that it provides a large number of features, files and settings required to get Windows working properly.

Unfortunately, like the others, it can become damaged or corrupted. If this is the case, you’ll want to update it to the latest version, which can be done with the following:


  • In Windows 7, click onto “Start” > select “Control Panel” > “Add / Remove Programs”
  • In Windows 10, right-click onto “Start” / “Windows” button > select “Programs and Features”
  • From the dialogue that shows, click on “Turn Windows features on or off” – Uncheck “.NET 3.5” and “.NET 4.6.2” and then click “OK”
  • Let the uninstall process happen & restart your PC
  • After restart, you’ll want to look on Google for “.net web installer”
  • Click the orange “Download” button and then proceed to install the package.

This will replace any of the.NET framework files which may be damaged or corrupted on the system. This will basically reset the majority of dependencies on your system which *could* be damaged.

Further to this, you’ll also want to ensure any “registry” errors are cleaned out on your PC…

4. Clean Out Registry Errors

Registry errors are caused when the Windows “registry” becomes damaged or corrupted.

The registry is a central database which Windows uses to store all the settings and options your system requires to run.

This database is responsible for everything from your desktop wallpaper to user avatar. Unfortunately, it can become damaged or corrupted – preventing your PC from being able to read the settings it requires.

To fix this, you’ll be best cleaning it out with a “registry cleaner”:


  • Download a reliable registry cleaner tool (I only recommend CCleaner in 2018 which is available from “Piriform” – just Google “CCleaner Download”)
  • Install the tool and load it up
  • Let it scan the registry of your system (other parts like Junk Files don’t matter so much)
  • After the scan, clean / remove any of the problems it found
  • Restart your PC

This not only ensures you’re able to fix any of the potential problems that your computer may have, but it also ensures that you’re able to run the programs effectively.

5. Clean Out Malware & Reinstall Graphics Driver

If the above steps don’t work, the next is to reinstall your system’s graphics driver (yes, this is a valid cause of the error).

To do this, you’ll want to download “DDU” (Display Driver Uninstaller) from Guru3D. This removes **all** of the graphics driver software that your system will have installed…


  • Click onto the DDU download page: (you’ll have to Google “DDU Download”)
  • Save the file to your system
  • Restart your PC into “Safe Mode”

To do this, there are varying ways depending on which version of Windows you’re running:


  • In Windows 7, click on “Start” > “Restart”
  • When your system restarts, press F8 repeatedly on the keyboard before anything starts to load
  • This will bring up the “Advanced Boot Options” menu from which you need to select “Safe Mode”
  • In Windows 10, click on “Start” / “Windows” button (bottom left corner)
  • Select the “Power” button – Holding SHIFT, press “Restart”
  • This will bring up the blue “Recovery Environment” screen.
  • From here, pick “Troubleshoot” > “Advanced Options” > “Startup Settings” > “Restart”
  • When the system reboots, it will load the “Advanced Boot Options” screen from which you’ll be able to pick “Safe Mode” From here, you’ll enter “Safe Mode”.
  • You need to click onto the DDU application you downloaded and then let it run.
  • You’ll want to pick “Clean and Restart (Recommended)”.

This will completely remove the graphics driver, which *should* solve any remaining occurrences of the error. Let the system restart into “normal” mode and then try loading the application again.

Once in “normal” mode, you’ll have to get the graphics driver installed again. In Windows 10, this will typically be done automatically. The point is that if you have some custom driver, it may be causing some sort of conflicts, which will be resolved by fully removing it with DDU.

If the above doesn’t work, you may have a deeper issue within Windows.

Apart from using a more powerful error cleaner tool, you may benefit from seeking more specific advice. To do this, I would advocate either seeing a repair guy (who’ll have *exactly* the same recommendations as me), or asking online.


Windows 10 No Intranet/LAN Connection (HOSTS File Fix)


The “HOSTS” file of Windows, and other desktop operating systems, is designed to provide the system with a local version of the “DNS” system.

DNS (domain name system) is the global infrastructure which lies behind the way the “web” works. If you type “Google (.) com” into URL address bar, the DNS network delivers the correct IP address for your computer to access.

Whilst this works well with the “WAN” (Wide Area Network), when it comes to the “LAN” (Local Area Network), there can sometimes be issues with the file, preventing the system from being able to connect to others.

The solution is to ensure that if you’re looking at developing any sort of local network functionality, you are able to connect to the right systems. This tutorial explores how to do this.

HOSTS File + Local Network Functionality

If you have a local network, it can be the case that you’ve added the likes of a printer or some other resource, and want to give people ease-of-access by way of a “domain name”.

Since the domain name system of the Internet isn’t really designed for LAN functionality (although you can point domains to local IP’s), it comes to the HOSTS file to ensure that you have the ability to route domain names to specific IP’s.

Unfortunately, it can be the case that this file either becomes corrupted, or doesn’t have the correct IP addresses stored within it – causing issues with the LAN.

To ensure this is not the cause of the problem, and that you’re able to solve any of the issues which may be surrounding it, you need to ensure the HOSTS file is okay.

You can do this by following the steps outlined here…

HOSTS File Solution Steps

1. Access The File

The first step is to ensure that the file is both accessible and editable.

To do this, you need to be able to load it up, which can be done by following these steps:

Windows 10 / 8


  • Press “Windows” + “S” keys on your keyboard
  • Type “Notepad”, right-click the first listing and select “Run As Administrator”
  • When Notepad loads, click “File” > “Open”
  • Browse to “c:WindowsSystem32Driversetc”
  • Select the “hosts” file to open it

Windows 7 / Vista


  • Click on “Start” > “All Programs” > “Accessories”
  • Right-click on “Notepad” and select “Run as Administrator”
  • From the top menu, select “File” > “Open”
  • Browse to “c:WindowsSystem32Driversetc”
  • Select “hosts” file and open it

2. Remove Any False References

The next step is to ensure the file has all the correct references inside.

Typically, it should contain a series of “commented” lines (which start with #) followed by a list of IP addresses (xxx(.)xxx(.)xxx(.)xxx) and domain names (x (.) com).

The listings in a “healthy” HOSTS file should simply have the commented lines; if there are any others, you’ll need to ensure that they are correctly listed (they’re likely from some applications on your system).

The only time that it would be damaged is if your system has ever had a virus (which often dilutes the “HOSTS” file with fake websites).

If you don’t have any listed domains/IP’s – it could suggest a lack of connectivity which I’ll explain in the next paragraph.

3. Ensure The Correct IP’s Are Added

Once inside the HOSTS file, you need to ensure that any of the IP’s for your LAN are correctly listed.

For example, we had a printer which we used to access via //Printer-1.

Unfortunately, the printer had become damaged, leading us to buy another. This new printer changed its name and thus became inaccessible to 90% of the network.

The way to fix this was to simply change the IP address of the printer in the HOSTS files of our various networked systems.

This not only allowed us to re-route the various requests to the new printer, but also ensured that we were running the HOSTS files correctly inside the system.

If you do this – and then close the file after saving it – you’ll need to restart for the changes to take effect.

Fortnite Failed to Initialize Battleye Service: Generic Error Fix (2018) Windows 10


The “Failed to Initialize BattlEye Service: Generic Error” problem is caused by the BattlEye anti-cheat service (used by a number of popular games).

Whilst BattlEye is shipped with the likes of Fortnite, PUBG etc – most people have no idea what it is or why it’s showing an error.

It’s basically a piece of software which prevents hacking from games. Because games are connected to the Internet, gaming PC’s are often targeted by malware distributors, hackers and spammers – many attempting to infect your PC with harmful software.

Despite remaining somewhat hidden, the BattlEye service is essential for the likes of Fortnite to run. If you’re seeing errors with it, it’s likely that the software didn’t install correctly.


The error message shows as follows:


Failed to Initialize BattlEye Service: Generic Error


The reason why it shows is because of the “BattlEye” service.

In Windows, a “service” is basically an application which runs constantly in the background – allowing other programs to read + write to various deeper level aspects of the OS.

Whilst the error doesn’t have any specific cause, with Fortnite, it’s almost always the result of the BattlEye service not correctly installing – preventing the game from loading the files required to get it running.

To fix the problem, you need to be able to fix any of the core issues that will be preventing its initialization.


The steps to fix the error are actually relatively simple (and widely documented) – reinstall BattlEye, make sure Fortnite is running properly and then that Windows is able to read all the files it requires…

1. Reinstall BattlEye

The most important step is to reinstall BattlEye.

This is done by browsing to the Fortnite folder and clicking on the uninstallation BAT file:


  • Press “Windows” + “E” keys on your keyboard
  • Browse to “C:/Program Files/Epic Games/Fortnite/FortniteGame/Binaries/BattlEye”
  • Click on the “Uninstall_BattlEye.bat” file
  • Let the CMD script run

This will *remove* the service from your system.


  • After doing this, load the Epic Games Launcher and click onto the Fortnite tab.
  • Next to the green “launch” button, you’ll see a small “cog” icon – Click it
  • From the drop-down menu, select “Verify”
  • Let the game update / verify as required

The verification process should re-install the BattlEye service for you.

After it completes, try the game again – if it works, you’ll want to

2. Run Fortnite As Administrator

Secondly, the next step is to run Fortnite as an Administrator.

This is a standard Windows process which is extremely simple:


  • Right-click on the executable for the game on your Windows desktop (Epic Games Launcher)
  • Select “Properties”
  • From the top tabs, select “Compatibility”
  • Scroll down to the bottom area and select “Run As Administrator”
  • After doing this, click “OK”
  • Try the game again

Whilst it’s unlikely this will resolve the problem you’re experiencing, the process should give Windows every ability to read the file it requires.

3. Whitelist BattlEye In Your Antivirus

Another major cause of the problem is having BattlEye blocked by your antivirus tool.

This could be considered “expected behaviour” – as the majority of antivirus applications are designed to block programs which continually run in the background (as BattlEye does).

Obviously, fixing this requires specific repairs to your specific antivirus application – I’ll just list a general list of steps to take:


  • General
  • Click onto your antivirus app’s icon (bottom right of taskbar)
  • Select “settings” / “options” or similar
  • From the UI, look for “exclusions” or “exceptions” (every antivirus will have one)
  • Add the following folder: “C:/Program Files/Epic Games/Fortnite/FortniteGame/Binaries/BattlEye” + “C:Program Files (x86)Common FilesBattlEye”
  • Windows Defender (Windows 10)
  • Press “Windows” + “I” keys on your keyboard (loads “Settings”)
  • Click “Update & Security”
  • From the left sidebar, select “Windows Security”
  • Click the top button “Open Windows Defender Security Center”
  • Click “Virus & threat protection” (left sidebar)
  • Select “Virus & threat protection settings”
  • Scroll down to “Ecclusions” and select “Add or Remove Exclusions”
  • Add the following folders: “C:/Program Files/Epic Games/Fortnite/FortniteGame/Binaries/BattlEye” + “C:Program Files (x86)Common FilesBattlEye”

This should give you the ability to allow the BattlEye service in your game.

4. Use Steam “Verify Game Files”

If you obtained Fortnite through Steam, you’ll want to look at the “Verify Game Files” option that it has:


  • Open the Steam client, login, then click “Library”
  • Right-click Fortnite and select “Properties”
  • Click the “Local Files” tab
  • Click the “Verify Integrity of Game Files” button
  • Wait for the process to complete and press “Close”

After doing this, reload Fortnite and see if the error persists.

5. (Optional) Clean Up Windows’ Registry

The “registry” is a database inside Windows which stores all the settings for your system.

Whilst “registry cleaners” have been promoted heavily in the past, they have a single benefit to a system – they clean up this database and allow your system to run relatively smoothly again.

At the time of writing this article, CCleaner is the only registry tool you should trust; it’s free and has been downloaded over 1bn times…


  • Download a “registry tool” which you trust
  • Let it scan through the registry of your system
  • For any errors it finds, let it clean them out
  • Once complete, restart your PC
  • Try running Fortnite again


If you find that none of the above steps work, it means you have a deeper issue inside your system.

Obviously, the restrictions of an Internet article mean that I cannot see into the specifics of what you’re dealing with.

Thus, it is strongly recommended that you contact someone with the ability to gain specific insight into what you’re dealing with. The best way to do this is through one of the online “support” communities – Reddit, Super User and Microsoft Answers being amongst the most popular. You may also want to contact Epic Games directly (through their forum, Twitter or Facebook) – but they are not really obliged to help you to be honest.

You also have the other option of contacting a dedicated support person. This will likely cost money, but should get the problem fixed. There are a number of people on Fiverr who can do this.

0X81000037 Windows 10 – Backup or Restore Error Fix


0x81000037, 0x80070001 & 0x80070003 are errors caused by Windows encountering a “reparse point” inside a folder which you’re trying to back-up.

Microsoft mentions that “reparse points” are the Windows equivalent to symbolic links in Linux. They allow you to “link” a folder to a different location on your hard drive, without having to move the folder.

The reason the error shows is because when Windows attempts to “backup” the folder in question, it cannot find the file that’s linked inside it. This makes Windows think that the file doesn’t exist, is inaccessible, or corrupted.

The errors will generally appear with these messages:


0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up

0x80070001: (Invalid Function)



To fix them, you have to remove any reparse points inside the folders you’re trying to back-up.


The main cause of the problem is that Windows does not recognize the location of a file.

The error may appear when using Windows Update, scheduling a Restore Point or generally show when you are using your system.

To fully understand the problem, you have to appreciate that whenever you use a personal computer, all it’s doing is processing billions of lines of code – much of which are stored in “files” on your persistent storage device (either Hard Drive or SSD).

In most OS systems, you can actually allow applications to load particular files by way of “linking” them to other hard drive locations.

For example, you may have a saved game file in your “Saved Games” folder – which you will be able to include in your actual game folder by way of a “symbolic link”.

The SymLink functionality is native to Linux, and Mac uses it too. Windows being Windows, it doesn’t use “symbolic links” – but “reparse points”. The functionality is the same in both cases.

The errors you’re experiencing are caused by your system being unable to load particular files – due to its lack of physical presence on the drive. To fix it, you need to fix the underlying bugs causing the error to show.


The way to fix the problem is to ensure that you’re able to clean up any of the folders that may be causing issues with “reparse points”.

Microsoft gives 3 ways to resolve the problem:


  • Reparse point directs to a volume that uses FAT as the file system
  • Reparse point is a “mounted volume” that contains compressed files (EG zip files etc)
  • Reparse point directs to the “root” of another volume

To resolve, you should follow the steps outlined below:

1. Remove Any “Mounted Volumes” / “Reparse Points”

The first step is to ensure that you don’t have any “mounted volumes” or “reparse points” on your system.

This might sound complicated, but is actually relatively simple:


  • On your keyboard, press “Windows” + “R” keys
  • This will bring up the “Run” dialogue – into it type “cmd” and press “Enter”
  • From the cmd prompt that appears, type “DIR /AL /S” and press “Enter”
  • This should show a list of the directories classed as “Reparse Points”
  • From the list, take the ones you feel are corrupting the backup, browse to them in “File Explorer”
  • When you identify the folder, right-click the volume and check if it says “Mounted Volume”
  • If it is, delete it by holding SHIFT and pressing DELETE
  • Once this has completed, restart your computer

After the restart, you should be able to test out what you were attempting to do before.

If the error disappears, it means that the problem has been resolved; if not, you’ll need to move onto the next steps.

2. Ensure Permissions

Next, the other problem you may have lies in the permissions of the system.Permissions are used in computing to determine which users can – and cannot – manage various resources within the system, and is typically based around “user roles” (admin etc).

To ensure that the errors are not replicated, you may be experiencing issues with regard to the way in which your user account is able to access particular files / settings.

To fix this, you need to be able to correct any permissions issues your system may have:


  • Go to the folder(s) you’re trying to backup / restore
  • Right-click on the folder and select “Properties”
  • From the “properties” dialogue, select “Security”
  • In here, press “Edit”
  • From the window that appears, type “Everyone” in the box and click “Check Names”
  • If the “Everyone” text becomes underlined, click “OK”
  • With “Everyone” selected, click “Allow” for “Full Control” in the bottom panel
  • Click “OK”
  • Try backup / restore again

If this doesn’t work, make sure you repeat the process for any other folder you’re trying to backup. Whilst it should not be an issue for most users, it will likely cause problems *if* your system has a lot of use (permissions not working etc). Further issues will likely be caused by some sort of “block” on the folders, either from antivirus or perhaps a virus infection on the system.

3. Clean Out Viruses / Malware

Next, your computer *may* have issues with virus / malware infections.

Whilst this may not seem like a cause of a file-system error, the problem lies in the way that many newer viruses end up targeting underlying files / folders, in order to block user access OR ensure that the infection has the ability to perform its nefarious work.

The point is that if you’re still experiencing the errors, it may be caused by a virus infection temporarily overwriting certain files/folders on your hard drive.

To fix this, you need to ensure you have adequate virus / malware protection:


  • Download MalwareBytes (free)
  • Save and install it onto your PC
  • Open the zip file and then run the software inside
  • When the software runs, set it to perform a full scan
  • After the scan completes, restart your system

Unlike viruses, “malware” (malicious software) often disguises itself as legitimate software applications, only causing problems *after* they gain access to your PC.

MalwareBytes is the only tool entirely dedicated to removing malicious infections from Windows systems. If after performing the steps above, and cleaning out any potential malware threats, you find Windows still unable to perform a backup, you’ll be best seeking the opinion of someone with more specific knowledge of your system. You may also want to disable any antivirus applications you have running as these could conflict with (block) the backup process.

4. Run “Troubleshooter” Tools

If you’re still experiencing the error, you should run one of the “troubleshooters” inside Windows 10.

The troubleshooter systems inside W10 actually relatively effective, and work as follows:


  • Click on the “Start” button (bottom left taskbar)
  • Select the “cog” / “Settings” icon from the left “charms” menu (just above the power button)
  • When the “Settings” screen loads, click on “Update & Security”
  • From the left menu, select “Troubleshoot”
  • From the list that appears, you should first click on “Windows Update” and then any other which pertains to what you’re trying to do
  • A small applet will load up – let it run and then just let it clean out any of the issues it finds
  • Once complete, restart your PC

This will generally resolve any of the core issues that Windows 10 has preventing the likes of Windows Update working. It’s not guaranteed to work, but it works for many common errors that inhibit the core functionality of W10.


Finally, if you don’t have any success with the above, running the SFC (System Files Checker) & DISM (Deployment Image Servicing and Management) tools are a great way to ensure the core Windows system is running as effectively as possible.

To do this, you need to follow the steps outlined here:


  • Press “Windows” + “S” keys on your keyboard
  • Type “CMD” into the search box
  • From the list that appears, right-click on the top listing and select “Run as Administrator”
  • When the CMD window loads, type “SFC /scannow” and press “Enter”
  • After this completes, type “DISM /Online /Cleanup-Image /RestoreHealth” and press “Enter”
  • Once this completes, restart your system

If the errors persist beyond these steps, it suggests a more specific issue with your particular system – which an Internet article will not be able to resolve on its own.

Further steps to resolve the error would need to involve someone who has specific access to your specific Windows system. To do this, there are a number of services online which can help – including the likes of SuperUser and Microsoft Answers. If you need more specific support, you may wish to contact a dedicated technician, although that will involve paying someone.

Windows 10 1803 Spring Creators; Update – How To Fix 0x800f081e Errors


Typically, Windows will present errors with particular codes – 0x800f081e being one of the latest. This code stands for CBS_E_NOT_APPLICABLE – which means that a particular “package” (the update) is deemed “not applicable” to the system.

In a nutshell, this error is caused by your system having a setting or package which is not compatible with the installed update. In the case of the 1803 Windows 10 update, this is typically Windows Media Player.


It’s either the case that your system has Windows Media Player installed, or the system is trying to install a fresh version of it on the system. The newly updated version might *not* be compatible with your underlying system.

To fix this, you need to remove Windows Media Player from your current system, and ensure that it’s not going to be installed by the new update as well. To do this, you firstly have to remove the application from your “Add/Remove Programs” feature inside Windows, and then ensure that there are no rogue settings inside the system.


1. Remove Windows Media Player

The first step is to remove WMP from your current Windows 10 system.

This can be done by following these steps:


  • Press “Windows” + “R” keys on your keyboard (loads “Run” dialogue)


  • Type and press


  • Expand “Media Features” from the tree list


  • Deselect “Windows Media Player”


  • Click “Yes” if an alert box appears
  • Restart your PC

After restarting, you will need to determine whether the system will be able to apply the update or not. This may take some time (Windows 10 has to re-download any new updates each time they are created).

In the meantime, you should perform some maintenance on your system:

2. Run “Disk Cleanup” tools

The next step is to remove any damaged or corrupted elements which may be causing issues for your PC. This can be done by using a number of core elements within Windows 10 itself:


  • Click on the “search” box on the bottom left of the taskbar (press Windows+S keys on your keyboard if you don’t have one)
  • Type “disk clean-up”
  • Click on the icon which shows
  • Select “Clean up System Files”
  • Let it scan through your system
  • Remove any junk files that it finds

After doing this, you should also use the “SFC” (System File Checker) applet from within CMD:


  • Into the “search” box (bottom left taskbar), type “command”
  • When “Command Prompt” loads, right click and select “Run As Administrator”
  • Into the CMD box, type “sfc /scannow” and press Enter
  • Let the system scan your files
  • Once complete, restart your system

Upon restarting, this should allow your system to download the latest version of the 1803 update – it should install correctly if you removed the Windows Media Player reference from your system’s installed applications.